This Privacy Policy explains how jilib collects, uses, stores, and protects the personal information of players on the jilib platform. We are committed to handling your data responsibly and in full compliance with Philippine data privacy law.
jilib processes all player data in accordance with Republic Act No. 10173 — the Philippine Data Privacy Act of 2012 — and its implementing rules and regulations.
All personal data held by jilib is stored on secure servers with TLS encryption in transit and AES-256 encryption at rest. Unauthorised access is actively monitored and blocked.
As a jilib player, you retain full data subject rights — including the right to access, correct, delete, and object to the processing of your personal information at any time.
jilib does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data stays within the jilib ecosystem and its authorised service partners.
jilib collects only the personal data necessary for account operation, regulatory compliance, and service delivery. We do not collect data beyond what is reasonably required.
jilib will notify you of any material changes to this Privacy Policy and will never use your contact information for purposes you have not consented to or that are not permitted by law.
This Privacy Policy ("Policy") describes how jilib ("jilib", "we", "us", "our") collects, uses, discloses, stores, and protects the personal information of individuals ("Player", "User", "you", "your") who access or use the jilib platform at jilib.win. This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations. By registering or using jilib, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
1.1 jilib is an online casino and sports betting platform serving Filipino players across the Philippines. In the course of providing our services — including account management, game access, payment processing, customer support, and regulatory compliance — jilib necessarily collects and processes personal information about its registered users.
1.2 jilib acts as a Personal Information Controller under the Data Privacy Act of 2012. This means we determine the purposes and means of processing your personal data and are responsible for its protection.
1.3 We are committed to handling all personal information with care, transparency, and respect for the data privacy rights of every jilib player. This Policy sets out clearly what we collect, why we collect it, who we share it with, how long we keep it, and what your rights are in relation to your personal data.
2.1 This Policy applies to all personal information collected by jilib from users who access the jilib website at jilib.win, including all subdomains, mobile-optimised versions, and any future jilib applications or services linked to this domain.
2.2 This Policy applies to information collected through:
2.3 This Policy does not apply to third-party websites, services, or platforms that may be accessible via links from jilib. jilib is not responsible for the privacy practices of any third party, and we encourage you to review the privacy policies of any third-party service you use.
3.1 jilib collects the following categories of personal data, depending on how you interact with our platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number | Registration & KYC verification |
| Contact Data | Email address, mobile number, home address in the Philippines | Registration & account updates |
| Financial Data | GCash/PayMaya account reference, bank account name & last digits, transaction records | Deposits, withdrawals & KYC |
| Gaming Data | Game history, bet amounts, session durations, win/loss records, bonus activity | During gameplay & platform use |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Automatically on platform access |
| Communication Data | Support chat transcripts, email correspondence, feedback submissions | Customer support interactions |
| Preference Data | Responsible gaming settings, communication preferences, language settings | Account settings updates |
3.2 Sensitive Personal Information. In the course of KYC verification, jilib may collect government-issued identification documents that constitute sensitive personal information under the DPA, including Philippine Passport details, PhilSys National ID numbers, SSS/UMID card numbers, and similar identifiers. This information is collected solely for the purpose of age and identity verification and is handled with heightened security measures.
4.1 jilib processes your personal data for the following purposes:
4.2 jilib will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or where otherwise permitted by law.
5.1 jilib processes your personal data on the following legal bases under the Data Privacy Act of 2012:
6.1 jilib uses cookies and similar tracking technologies on its website to operate the platform, improve performance, and analyse user behaviour. A "cookie" is a small text file placed on your device when you visit jilib.win.
6.2 jilib uses the following categories of cookies:
6.3 You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the jilib platform.
7.1 jilib does not sell, rent, or trade your personal information to third parties for their own commercial purposes. We share your data only in the following circumstances and only to the extent necessary:
8.1 jilib retains personal data for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law. The following general retention principles apply:
8.2 Upon expiry of the applicable retention period, jilib will securely delete or anonymise personal data in a manner that prevents reconstruction or unauthorised access.
9.1 jilib implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
9.2 Data Breach Notification. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilib will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay where the breach poses a high risk to their rights.
10.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilib:
Request a copy of the personal data jilib holds about you and information about how it is being used.
Request correction of any inaccurate or incomplete personal data that jilib holds about you.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to jilib's legal retention obligations.
Object to the processing of your personal data for direct marketing or any processing based on jilib's legitimate interests.
Request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Withdraw consent for processing at any time where consent was the basis, without affecting processing carried out before withdrawal.
10.2 To exercise any of the rights listed above, please contact jilib's Data Privacy Officer at [email protected]. jilib will respond to all data subject requests within thirty (30) calendar days of receipt. Where a request is complex or involves a large volume of data, this period may be extended by a further two months, and jilib will notify you accordingly.
10.3 Complaints. If you believe jilib has violated your data privacy rights, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines. Information on the NPC complaints process is available through the NPC's official channels.
11.1 If jilib becomes aware that personal data has been collected from an individual under the age of 21, that data will be deleted immediately, the associated account will be closed, and any real-money transactions associated with the account will be reviewed in accordance with applicable regulations.
11.2 If you are a parent or guardian and believe a minor has registered with jilib, please contact us immediately at [email protected]. jilib takes underage access extremely seriously and will act swiftly on any such report.
12.1 jilib may send you promotional communications — including bonus offers, event notifications, and platform updates — via email, SMS, and in-platform messaging, subject to your communication preferences.
12.2 Where required by law, jilib will obtain your explicit consent before sending direct marketing communications. You may provide or withdraw your marketing consent through your jilib account settings at any time.
12.3 Even if you opt out of marketing communications, jilib will continue to send you essential service communications — such as transaction confirmations, security alerts, and account-related notifications — as these are necessary for the management of your jilib account.
12.4 jilib does not share your contact details with third-party advertisers for their own marketing purposes. Any promotional communications you receive through the jilib platform are sent by jilib directly.
13.1 jilib may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we provide. Any updates will be posted on this page with a revised "Last Updated" date.
13.2 Where changes to this Policy are material — meaning they significantly affect your data privacy rights or the way jilib processes your data — jilib will notify you via email or through a prominent in-platform notification before the changes take effect.
13.3 Continued use of the jilib platform after notification of any material changes constitutes your acceptance of the updated Policy. If you do not agree to the updated Policy, you should stop using jilib and may request account closure.
14.1 For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jilib, please contact our Data Privacy Officer:
14.2 For further information about your data privacy rights in the Philippines, or to file a formal complaint regarding jilib's data processing practices, you may contact the National Privacy Commission (NPC) of the Philippines. The NPC is the Philippine government body responsible for administering and implementing the Data Privacy Act of 2012.
14.3 jilib is committed to resolving all data privacy concerns fairly and promptly. We encourage you to contact us first before filing a complaint with the NPC, as we are usually able to address concerns directly and efficiently through our support team.